Pivotal Moments

Events that inspire a change in course, deeper understanding, or

Bad Design Sinks Ships

Design decisions have brought down projects. Should write a book on design mistakes in overzealous customization. Don’t break delivered functionality....

Support Experience Required

Anyone can plan a project, anyone can do a fit/gap analysis, anyone can design a gap solution. Not just anyone...

Caseload Surges Spark Productivity Innovation

The fight comes out when backed into a corner. Automate where not previously thought possible. Accept quality where previously it...

PSPA History

Design/Partner with Mercer Initial Release Cash Balance Pension Protection Act Service Purchase Accenture Enterprise Pension – CRM, OPA, +