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Support Experience Required
Anyone can plan a project, anyone can do a fit/gap analysis, anyone can design a gap solution. Not just anyone can effectively configure, not just anyone can develop working solutions, not just anyone can make systems run faster. Something like 20% of implantation or development skills growth comes from testing before go-live. We learn how…
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Bad Design Sinks Ships
Design decisions have brought down projects. Should write a book on design mistakes in overzealous customization. Don’t break delivered functionality. Couldn’t run calculation except through CRM. Makes sure customizations will keep processes working in all modes. Don’t try to replicate the prior system. Implement and customize a system that speaks the PeopleSoft design language. Make…
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Win/Scale/Speed Implementation with Enhancements
How do you implement/support more efficiently…start with an enhanced system or have a prototype solutions for gaps, user experience improvements, operations and support enhancements. Win projects – have ready to go, and hence less expensive, solutions for implementation gaps. If it’s a brand new implementation, start from an enhanced code line. If it’s changes to…
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Decommissioning Downer
Big Pharma data cleanup implementation masterpiece with all issues resolved…fly through massive surge with excellent automation…all for one big final group calculation and export to outsourcer…Bummer. Big Airline tired of paying for support, worried about availability of support resources outsources Pension Administration…surprise…need to rewrite some functionality to support interface. Could be the disappointment of the…
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Empower Technical Resources with Training
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